35 YEARS OF PERSONAL
HEALTHCARE NOW
WITH A MODERN TOUCH
In the New Normal, our services make it easier for you and your loved ones to access the best-in-class health care, anywhere and anytime, while keeping you safe, out of harm's way.
GET QUALITY CARE
IN THE COMFORT
OF YOUR OWN
HOME OR OFFICE
Say goodbye to germs, viruses and uncomfortable waiting rooms. Mobile Doctor, powered by Medikaloka, makes medical care at home quick, easy and affordable.
Book Now


VIRTUAL CARE.
REAL RELATIONSHIPS.
IT'S LIKE HAVING
A DOCTOR IN YOUR FAMILY.
Get a Doctor to become your Health Manager to help you manage your healthcare journey: Looking after your health, updating your health records, reminding you of your checkups and vaccinations, connecting you to the right care, in the right place, at the right time; it is like having a doctor in your family.
COVID-SAFE CLINIC
FOR YOUR COMMUNITY
Based on the WHO Safety protocol, you can do the routine health services without having to go to the hospital, with our Drive-Thru facility and a watertight portable sterile clinic equipped with Negative Pressure.
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Employers

Care when and where your employees need it

Our “New Normal” Care for your Employees

Help employees the care they need especially in this “new normal” era – thanks to virtual care solutions that make a real difference. Employees feel better, safer, faster and more conveniently.

Monday – Friday  8 am – 5 pm

Saturday 8 am – 1 pm

Vistual visits as 7 MAJOR CITIES

Our Medical Concierge is dedicated personally for your company.

We care for personal and group well being dedicated corporate doctor.

Medikaloka Telemedicine

Telemedicine

Talk to dedicated doctor personally.

Webinar

Free Webinar for corporate staff
(topic by request)

Corporate services

We make
EASIER,
SAFER,
And
FASTER
For HR Department

  • Dedicated Doctor Concierge team:
  • Customized, year-long employee engagement.
  • Personalized communications and educations.
  • Easy monitoring via an online corporate health portal.
  • Staff Health Summary for reporting to HR

Learn how we could make a different to your company.

COVID-19
Resource Center

The COVID-19 pandemic is changing rapidly and we are here help. By Mobile Doctor Telemedicine provided through your employer you can avoid a trip to a doctor’s office, urgent care or emeergency room.

CORONAVIRUS

COVID-19
Resource Center

The COVID-19 pandemic is changing rapidly and we are here to help. By using Medikaloka Telemedicine provided through your employer you can avoid a trip to a doctor’s office, urgent care or emergency room.

Medikaloka COVID-19 Service

SCREENING

Our doctors follow published CDC guidelines. These guidelines change as doctors and scientists learn more about the virus. Here are some common scenarios:

  • If a patient has COVID-like symptoms, the doctor will assess the severity of those symptoms and advise on next steps.
  • If a patient came into close contact with someone with COVID-19, the doctor will recommend a 14-day quarantine.
  • If the patient has severe shortness of breath, the doctor will advise the patient to dial 911 and let the dispatcher know that they may have COVID-19.

Doctors should recommend isolation if a person has two or more symptoms of COVID-19, according to the CDC. Common symptoms include:

  • Fever/chills
  • Cough
  • Shortness of breath/difficulty breathing
  • Fatigue
  • Muscle/body aches
  • (Symptoms may include others)

Doctors should recommend a 14-day quarantine to people who have been in close contact with a known case of COVID-19. (If a person has two or more symptoms of COVID-19, they will be recommended to isolate for 10 days.) Doctors can help assess for known exposure. The CDC defines close contact as when a person:

  • Is the caregiver for, or
  • Shares a home with, or
  • Has been less than 6 feet from an infected person for more than 10 minutes.

If you are experiencing mild symptoms such as cough and/or fever or believe you may have been exposed to COVID-19, DO NOT GO to the emergency room. Call your doctor or use telemedicine instead to reduce your risk of catching or spreading the virus.

If you are experiencing severe symptoms such as shortness of breath or difficulty breathing, call 911 and advise the dispatcher of your symptoms. DO NOT CALL emergency rooms prior to going, as many ERs are not set up to handle the volume of calls. Remember to use emergency departments for emergencies ONLY.

TESTING

To find a testing location in your area, please contact us.

To order an in-home test, contact our Mobile Labs.

Your visit follow-up email will also include information on how to find a testing location near you or order an in-home test.

Medikaloka doctors cannot directly order in-person COVID-19 tests.

While testing is important for public health, it’s not necessary for most people with mild symptoms and low risk factors. Treatment for those with mild COVID-19 symptoms is the same regardless of whether the case is presumed/suspected or confirmed COVID-19. If you have a cough, fever, shortness of breath, or other symptoms consistent with COVID-19, isolate yourself from other members in your home.

FOLLOW UP

Medikaloka doctors can provide information for you to share with your employer based on your answers to a few questions

  • Have not been recommended to quarantine or isolate, or
  • Have completed recommended quarantine following exposure, or
  • Have completed recommended isolation, and
  • If symptoms never develop, the person should isolate for a period of no less than 10 days from the date of a positive test.

Refer to the CDC for more on how to discontinue self-quarantine.

Note: Medikaloka doctors cannot order COVID-19 tests and therefore cannot confirm whether or not a patient has COVID-19.

The CDC recommends employers not require a doctor’s note during the COVID-19 pandemic. Doctors’ offices may be unusually busy, which means getting a note may require a long wait on the phone or follow-up visits.

To help our patients who need documentation, we will continue to issue “excuse notes” for those patients that request one during a telemedicine visit. Typically, we only issue these notes for up to 4 days. Given the CDC recommendations around 14-day quarantines for those that are exposed to COVID-19, we have temporarily lifted the cap to 14 days when appropriate.

COVID-19 Basics

ABOUT COVID-19

The virus is airborne, which means it spreads from person to person through coughing, sneezing and simply talking. It can be spread through contact with infected surfaces or objects, as well.

Avoid sick people. Wash your hands for at least 20 seconds, and wash them often. Stay updated with recommendations here.

The most common symptoms are:

  • Fever/chills
  • Cough
  • Shortness of breath/difficulty breathing
  • Fatigue
  • Muscle/body aches
  • Headache
  • (Symptoms may include others)

After exposure, symptoms typically appear within 2 to 14 days.

Yes. The best way to kill germs is by cleaning and disinfecting surfaces with household cleaning sprays or wipes.

VACCINATIONS

Proactively seeking out vaccination from COVID-19 provides the best chance for you and your family to lead longer, safer lives. Contact us why our Chief Medical Officer recommends getting the vaccine.

  1. People who have had a serious reaction to the first dose of a vaccine
  2. Anyone who has had a recent case of COVID 19 (either confirmed by testing or suspected)
  3. Pregnant women
  4. Anyone with a history of serious allergic reactions (anaphylaxis)

The answer to this question depends upon the state in which you live. Each state health department has its own rollout plan. There are also several search tools available to find vaccination locations near you, including:

  • Vaccine Finder – Type your zip code to find vaccination locations near you. (You may see a pop-up on this website with a disclaimer about limited information, but try searching your zip code anyway! There will likely still be a lot of good information there.)
  • Plan Your Vaccine – Enter your state, occupation and age to learn your eligibility status and where to get a vaccine. 

Currently available vaccines in the Indonesia include*:

  • Sinovac (2 doses )
  • Astra Zeneca (2 doses)

*Last updated May 5, 2021

All the approved vaccines provide significant protection. The best advice is to get the first vaccine available to you.

There is no reason to take any medication before getting vaccinated. Significant pain, fever or discomfort afterwards can be treated with Tylenol unless your doctor recommends otherwise. Local swelling and pain at the site of vaccination can be treated with an ice pack.

You will be given a card at the time of vaccination that records the type and lot number of the vaccine you are given. It’s important that you DO NOT LOSE this card!

Every vaccine has potential side effects, both major and minor, since it stimulates the immune response. Minor side effects (pain and swelling) are treated symptomatically. Major side effects (high fever, severe allergic reactions, anaphylaxis) are less common, but do occur. Patients with more severe reactions should consult a physician or go to the ER.

Medikaloka doctors can provide advice on at-home treatment if you have minor side effects such as pain or swelling. We can also help you determine next steps such as seeing a doctor or going to the ER if you experience more severe side effects. 

Recent data demonstrates that the Pfizer vaccine prevents asymptomatic spread — that’s when people who DO have the virus but do NOT have symptoms pass the illness to others. Preventing asymptomatic spread is how most vaccines work to prevent pandemics.

The data is still new, so the CDC has advised those who have been vaccinated to continue taking precautions. After you get your vaccine, you still should:

  • Wear a mask and practice social distancing 
  • Avoid traveling outside of local areas

The CDC says that it is safe to:

  • Be indoors with other vaccinated people without wearing masks.
  • Be indoors with unvaccinated people without wearing a mask. 

You still should comply with legal and business requirements to wear a mask and social distance.

Preventing COVID-19

PREVENTION

After being in public (mass transit, grocery stores, etc.) or touching things others have touched (door handles, railings, etc.), give your hands a 20-second scrub. If soap and water are not available, use hand sanitizer with at least 60% alcohol.

If you’re planning a trip anywhere outside the Indonesia, you can view travel restrictions, recommendations and updates on the CDC website.

Yes. According to the CDC, social distancing means avoiding group settings and mass gatherings, and maintaining a distance of approximately 6 feet (2 meters) from others. This helps protect you from exposure and helps slow the spread of the virus.

By using telemedicine, you avoid waiting room germs. Our doctors can treat illnesses, such as the flu, sinus congestion or pink eye. The more you can avoid places with sick people, the better. If your employer provides First Stop Health telemedicine, our doctors are here for you 24/7.

Our doctors evaluate possible cases of COVID-19 and advise on the home treatment of mild cases. Severe cases (respiratory distress/difficulty breathing) will be told to call 911.

Resources

HELPFUL RESOURCES

Mobile Doctor

A message from our director

We choose  to share this note with you, our wider corporate clients, patients, and health-seekers community, in hope that it is useful to know how we are approaching this pandemic into 2021 and beyond.

 

COVID-19 has become an unprecedented world crisis. It will not be over soon, even with the arrival of vaccines, especially in Indonesia – being the 4th most populated country in the world with current positivity rate of 33.24%.

 

Our aim has always been to get people to live longer, healthier, and happier.

However, we can only do that when our doctors and staff are healthy as well.


As per January 31st, 2021, we, at Medikaloka, have lost three of our medical colleagues; in Indonesia, close to 700 of our medical brothers and sisters too have lost their lives. Our country has the second highest number of medical staff deaths due to COVID-19 worldwide (source: Amnesty International).


Consequently, we are currently reviewing and negotiating the safety of buildings where are presently operate. Until then, we are progressively focusing and expanding our operations to a mobile mode, expanding our Mobile Doctor network to 8 cities – supported by our Telemedicine Affiliates, Mobile Labs and Mobile Carepoints (Clinics). By doing so, we can continue to provide care with utmost safety and peace of mind for everyone: for you, our clients, and the community around you, while ensuring the safety and health of our medical staff who will be providing their healthcare services for you and your family.


On behalf of the entire Medikaloka team, we look forward to keeping you well and to beat this crisis together, one family, one company, and one community at a time.


We are here for you.


#lawancovid19 #jagatenagamedis #protectandrespect #amazinglife

Yours in Health,

Ronny Adhipurna

35 Years old

Mobile doctors
are licensed, qualified
doctors for your care

8 AM to 5 PM / Monday – Friday

8 AM to 1 PM / Saturday

Registration for our services

Please use the following form to book your appointment.

Our services are available
Monday to Friday from 8 AM to 5 PM.
Saturday from 8 AM to 1 PM.

Kindly arrive 10 minutes prior to your scheduled appointment.

Notes:
* Transport fee (DKI Jakarta): Rp 250.000,- 
** ask us for the price

From common colds to
chronic disease management,
our mobile doctor at your home
aims to make your life easier.

Doctor visits in the
comfort and privacy
of your home

Safe and cost-efficient compared to a traditional office visit

Safe and cost-efficient compared to a traditional office visit

No long waits or germ-filled waiting rooms

Types of care

  • Primary care
  • Preventive care
  • Urgent care
  • Chronic condition management
  • Primary care
  • Preventive care
  • Urgent care
  • Chronic condition management

We are here for you

8 AM – 5 PM / Monday – Friday
8 AM – 1 PM / Saturday

Registration for our services

Please use the following form to book your appointment.

Our services are available
Monday to Friday from 8 AM to 5 PM.
Saturday from 8 AM to 1 PM.

Kindly arrive 10 minutes prior to your scheduled appointment.

Notes:
* Transport fee (DKI Jakarta): Rp 250.000,- 
** ask us for the price

We implement extensive measures to keep you and your family safe.

Get your vaccine, testing, check-up or any medical needs done

by our mobile doctor from your home.​

Care when and where your employees need it

Our “New Normal” Care for your Employees

Help employees the care they need especially in this “new normal” era – thanks to virtual care solutions that make a real difference. Employees feel better, safer, faster and more conveniently.

Monday – Friday  8 am – 5 pm

Saturday 8 am – 1 pm

Vistual visits as 7 MAJOR CITIES

Our Medical Concierge is dedicated personally for your company.

asian female having conference call on laptop

Employers

Care when and where your employees need it

Our “New Normal” Care for your Employees

Help employees the care they need especially in this “new normal” era – thanks to virtual care solutions that make a real difference. Employees feel better, safer, faster and more conveniently.

Monday – Friday  8 am – 5 pm

Saturday 8 am – 1 pm

Vistual visits as 7 MAJOR CITIES

Our Medical Concierge is dedicated personally for your company.

We care for personal and group well being dedicated corporate doctor.

Medikaloka Telemedicine

Telemedicine

Talk to dedicated doctor personally.

Webinar

Free Webinar for corporate staff
(topic by request)

Corporate services

We make
EASIER,
SAFER,
And
FASTER
For HR Department

  • Dedicated Doctor Concierge team:
  • Customized, year-long employee engagement.
  • Personalized communications and educations.
  • Easy monitoring via an online corporate health portal.
  • Staff Health Summary for reporting to HR

Learn how we could make a different to your company.

COVID-19
Resource Center

The COVID-19 pandemic is changing rapidly and we are here help. By Mobile Doctor Telemedicine provided through your employer you can avoid a trip to a doctor’s office, urgent care or emeergency room.

Our Insurance Partners

Three ways to get in touch

From the comfort & safety of your home.
Mobile Doctor

Mobile doctor visit by our doctor

Personalized care at your home with  extensive safety protocols.

Remote Consult

Remote consultation by dedicated doctor

Instant care on your phone. wherever you are. Connected to your own personal e-health record

Walk-in patients

Walk in to our Covid-19 Safe Clinic

A clinic made for you and your loved ones in compliance to WHO Safety Protocol (Equiped by Negative Pressure and HEPA Filter

Better care starts at home

Get the best medical care from a caring & licensed doctor.
Health at home

Health begins at home

Through mobile doctor visit, our mobile doctor will have a better picture of your overall situation, contributing to your well-being, including things you might forget in a doctor’s office.

More time for proper care

More time for proper care

You choose the time that best suits you, from 9 AM to 3 PM, from Monday – Friday.

So you have more time for other things that also matter in your life, like your family.

Clear and Simple Cost

Clear and simple cost, upfront

No surprises, no hidden fees. Covered by our network of insurance. See your bill before confirming the mobile doctor visit. 100% price transparency.

Registration for our services

Please use the following form to book your appointment.

Our services are available
Monday to Friday from 8 AM to 5 PM.
Saturday from 8 AM to 1 PM.

Kindly arrive 10 minutes prior to your scheduled appointment.

Notes:
* Transport fee (DKI Jakarta): Rp 250.000,- 
** ask us for the price

Talk to a doctor from your phone

Book a telemedicine call and avoid unnecessary exposure to contagious viruses at the doctor's office or hospital.
Simple Book

Simple to book

Book a telemedicine call for you and your family from the convenience of your own home.

Easy Access

Easy access for all

No additional software needed for a video chat* with our mobile doctor. We use Whatsapp and Telegram.

Unifield and Simplified

Unified & simplified

Making it easy for you: our mobile doctor can order labs, write prescriptions, and refer you to a specialist.

Medikaloka

Schedule a telemedicine appointment

Our officer would be happy to discuss and set up an telemedicine appointment with one of our mobile doctors.

Our telemedicine consultation is available from Monday to Friday from 9 AM to 3 PM.





    So what happens now? There is no high-pressure sales speech, just a relaxed conversation. One of our officer will get in touch to discover a little bit about your health and wellness needs. Like the perfect shoe, we want you to be confident that Medikaloka feels comfortable and suits your style.

    Mobile Doctor visits are safe during COVID-19

    Get care in the comfort of your home with complete peace of mind.

    Our mobile doctors wear ppe (face shield, masks, and disposable gowns) prior to entering your home.

    Medical equipment is sanitized thoroughly with alcohol before and after each visit.

    Our mobile doctors are required to use hand sanitizer before and after each visit.

    Whenever possible, you will be asked to wear a face mask and sit 1.5 meters from our mobile doctor.

    Our mobile doctors will meet with you in a well-ventilated but private area, such as a backyard.

    We monitor our mobile doctor’s temperature and symptoms twice everyday.

    Meet your health managers

    Licenses, qualified doctors.

    Types of care

    The most common symptoms are cough, fever, and shortness of breath. Some patients may also experience sore fatigue, chills, sore throat, body aches, and loss of appetite.

    • Allergies
    • Asthma
    • High blood pressure
    • High cholesterol
    • Fatigue
    • Adult vaccines
    • Flu shots
    • Physicals
    • Depression screening
    • Diet counseling
    • Sexually transmitted infection (STI) screening
    • Smoking cessation
    • Women’s health services
    • Respiratory infection
    • Virus
    • Ear infection
    • Strep throat
    • Sprains and strains
    • Rash
    • Vomiting
    • Urinary tract infection (UTI)
    • Muscle and joint injuries

    Introducing our health management membership

    Accessible

    e-Medical records you can access from anywhere.

    Dedicated

    Assigned personal mobile doctor.

    Cost-efficient

    Cost-efficient health management procedure.

    Proud Partner of

    LiveWell Indonesia

    Our preferred platform